Privacy Policy: Your Trust, Our Commitment

Privacy Policy

Simple, Clear, and Secure

This page explains how we look after your personal information and keep it safe when you use Your Will Be Done. We believe in plain English. We have written this policy without any confusing legal jargon so you can easily understand exactly how we handle your data.

1. Our Three Core Promises

  • We will never share your details: We will never sell, rent, or pass your personal data to third parties for marketing, advertising, or any other purpose.

  • We only contact you when necessary: We will only email you directly regarding your Will.

  • It is only us: No other organization will ever be allowed to contact you through us.

2. The Information We Collect

To help you write your Will, we collect:

  • Your name and contact details (like your email address).

  • The personal and financial details you choose to enter when drafting your Will.


3. How We Keep Your Data Safe and Protected

We know that the information you share with us is highly sensitive. We take security very seriously and protect your data using the following steps:

  • Bank-Grade Encryption: We encrypt all data sent between your browser and our website. This means your information is completely scrambled and secure from hackers.

  • Secure UK Storage: We store all your details on highly secure, compliant servers based right here in the UK.

  • Private Database Isolation: Your files are kept in their own secure digital "sandbox" to make sure no unauthorized persons can ever access them.

  • Strict Access Controls: Only you can access your draft and completed documents. Even our own technical team can only access the system to keep it running smoothly, never to browse your private information.

Data Protection Commitment

How We Use Your Name
and Email Address

We do not believe in spam. We will only use your name and email address to contact you directly when it is absolutely necessary. This includes:

  • Sending you your completed Will documents.
  • Confirming your payment and account registration.
  • Letting you know about any vital legal updates in the UK that might affect your Will.
  • Helping you if you contact us for customer support.

We will never pass your email address to outside marketing companies. Any email you receive from us will come directly from our team, and only when it is truly necessary to help you secure your legacy.

Your Rights Under UK Law

Because we are based in the UK, we fully comply with all UK data protection laws (including UK GDPR). This means you have the right to:

  • Ask us for a copy of the personal data we hold about you.
  • Ask us to correct any mistakes in your information.
  • Ask us to permanently delete your account and all your data from our systems at any time.

Need to talk to us?

If you have any questions about how we protect your privacy, please email us directly at [email protected]. We are always here to help.

Get in Touch